Telephone problem

Reservation at the Hotel on the telephone .
#Problem at the HotelYaya Reception : Good morning . Welcome to Montiene hotel.
Neko : Yes,please. Hello! May I speak to the reception department please?
Yaya Reception  Yes, I’m reception. Do you have a reservations?
Neko : Yes, I do. And I have some problem?
Yaya Reception : What is your name?      
Neko : My name is Yanisa.
Yaya Reception : Well,let me check-yes. May I help you?           
Neko : I want to change the room type.        
Yaya Reception : What kind of room you are booking?
Neko : I had booked a single room,but my friends want to go with me and  we want to live together. Can you  recommend me?
Yaya Reception : How many people?
Neko : 5 people and me sum 6.
Yaya Reception : Ok, 6 people.I suggest  you the Suite room.I think it worth because many facilities such as
Air conditioner , Cable TV,Complimentary bottle water , Refrigerator , Desk    , Minibar -,Wi-Fi  Internet Access ,  Hot and Cold shower  , Extra bed upon request   , Led smoke Detector - Bath tub  ,  Hair Dryer , Coffee and tea maker facilities  ,  DVD player  and  Living room
Neko : How much rate of the room ?
Yaya Reception : 6,000 Bath per night ,ok?
Neko : Alright ,I’ll take the one with sea view .
Yaya Reception : Sorry sir, there is only one available.It’s a garden  view,ok?
Neko : Ok,not at all.
Yaya Reception : Very well. I have your information, Madam. But you have to transfer half money for pledge, please.
Neko :. That’s fine.I’ll transfer tomorrow.
Yaya Reception : Everything is complete.
Neko : One more thing. Please arrange one car from hotel to the airport  we flight is landing at 11.00 a.m. in January 12^thYaya Reception : Yes, sir  .
Neko : Thank you
Yaya Reception : You ' re welcome.

Yaya Reception :Good Morning Miss Chatlada ,I’m Yaya reception
Amp :Okay, Good morning
Yaya Reception :I have some little problem to tell you , Are you free to talk with me ?
Amp : Alright ! Show me what your problem.
Yaya Reception : Thank you , your credit card full of limit ,Do you have a new one for me ?
Amp : Oh sorry I can’t ,I have one of credit card but I think I will borrow my friend’s to pay you .
Yaya Reception :Alright . That’s ok I will waiting you today at counter service, Are you free if before afternoon ?, please
Amp : Of course ,No problem . Thank you.
Yaya Reception : You're welcome .